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Self-Help: Rate Your Personal Marketing Performance for 2007 [public] |
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Barry Schneider advocates a look-back at this year to start improving results for next year. But for real improvement look past bottom-line results (like fees). For long term success, you have to focus on improving HOW you market and sell. |
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Capturing the Voice of the Client [public] |
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Charlie Miller, Deputy Managing Partner, and Ronna Cross, Director of Business Development, at Patton Boggs understand it's vital for lawyers to "capture the voice of the client" if they want to serve their clients ably and profitably. Here they examine the what, why, when and how of doing so. |
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Unlocking the Potential in Your Practice (New or Old) |
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Are you returning to private practice and need to build your client base from scratch? Have you just moved to a new location or office? Or do you just want to raise the quality of your current practice? Larry Bodine, Esq. suggests how to start opening your potential. |
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Business Development Advice from the Chair of the ABA Commission on Women [public] |
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Pamela J. Roberts, Esq. discloses how she brought in the business for her firm, and built a thriving practice. Her story illustrates how other women lawyers can do the same, according to Larry Bodine's case study. And her thirteen questions at the end of the article can stimulate your own success story. |
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If You Had a Hammer: How to Break the Glass Ceiling through Rainmaking |
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Larry Bodine, Esq. recognizes the power of rainmakers to control their destiny at a firm. He directs attention to what women lawyers (and lawyers of color) themselves can do to generate new business and get more clients, for these are the means to hammer away at the glass ceiling. |
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Pushing the Right Button: Delivering an Elevator Pitch |
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Cheryl Barbato examines how to introduce yourself quickly and concisely when you meet someone. This self-definition, sometimes known as the Elevator Pitch, can make or break an opportunity. Even if you're already producing business, you can elevate your impact by hitting the right buttons in introducing yourself to new people. |
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Scary Marketing: What We Can Learn from Creature Features |
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You couldn't turn around in October without bumping into a frightening movie. It's great fun to be scared when it's not actually happening. But it's eerie, as Barry Schneider found out, how much you can learn about real world business development just from watching those movies carefully...very carefully. |
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Rainmaking Lessons from a Top Woman Litigator [public] |
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Sharla J. Frost, an accomplished and well respected rainmaker and litigator, details how she has successfully built relationships with clients, as well as how she gets in front of the prospective clients she wants. Part 1 of 2. |
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Rainmaking Lessons from a Top Woman Litigator |
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Sharla J. Frost, an accomplished and well respected rainmaker and litigator, details how she has successfully built relationships with clients, as well as how she gets in front of the prospective clients she wants. Part 2 of 2. |
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Change Your Losing Ways in Your Proposals |
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Lawyers and law firms all too often make avoidable mistakes when pursuing proposal opportunities, especially the big competitive ones. As a result, they waste so much time and effort in these proposals, and end up losing more than they should. Michael Cummings sets out how you can turn this losing behavior around, and win 3 out of 4 instead. |
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Podcast Tips on Business Development |
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In a 34 minute podcast, Larry Bodine offers advice on a wide-ranging set of business development issues. Get a host of tips from this audio feature, as he is interviewed by Cole Silver, Esq. of The Silver Group. |
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Look for the Silver Linings: Marketing in a Downturn |
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There's a lot of bad news in the air, stormy forecasts for the economy and for legal services. But bad times can be good times in the upcoming year, notes Barry Schneider, for those who are marketing-savvy. Here are some of the silver linings among the clouds, and how to take advantage of them. |
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Making Cross-Selling - Yes, Cross-Selling - Work |
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It can look so simple, and turn out so tough. You just have to connect with the clients of your firm, and you’ll be able to sell more services. Most lawyers realize how many obstacles can stand in the way of realizing that simple idea. Larry Bodine suggests how you actually can succeed. |
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7 Principles of Client Development: Making Their Bottom Line Yours [public] |
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Darryl Cross sees 7 key principles in successful client relationships and client business development, whether you're an individual, part of a small firm, or in a big city one. The attorney's bottom line gains from focusing energies on improving a client's bottom line. |
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Generating Business: Doing What Does NOT Come Naturally |
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Most of us assume that rainmakers are fundamentally different from them, that they enjoy natural advantages we can only marvel at. The truth is very different, according to Michael Cummings. Most attorneys simply have to leverage their personal strengths and their existing professional skills in new ways. Learn from one non-natural rainmaker how you too can succeed in getting business. |
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Memo to Senior Partners: Motivate Younger Lawyers for Your Business's Sake |
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Motivating younger lawyers to get business is possible, says Larry Bodine, if you take some simple but powerful steps. Start by recognizing how much their world and their experience differs from their seniors in the firm. Then mentor and involve them so you stir their interest and build their capabilities. The result will be rewarding for both the firm and the individual lawyer. |
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Marketing Partner of the Year: What Does It Take? |
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In January, Mark A. Long, managing partner and head of marketing at Schwabe, Williamson & Wyatt, earned recognition as Marketing Partner of the Year at the Marketing Partner Forum. What he did to merit that accolade was not revolutionary; mainly he did some important things well. Barry Schneider reviews what it took, and what you or your firm can learn from this example. |
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Ten Most Effective Marketing Techniques for the Little Guy |
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Larry Bodine presents a brief and pointed podcast in which he identifies the ten most effective marketing techniques for solo lawyers and small firms. Learn what your priorities should be and what it takes to get results, even if you're a small part of a big firm. |
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Case Study: How an Associate Succeeded through a Marketing Alliance |
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Michael Cummings shows how one associate, Jennifer Zimmermann, turned as entrepreneurial as her clients by building a team of allies – and successfully seizing a service opportunity for her and her firm through effective cooperative marketing. Her experience reveals how most lawyers can do the same by following similar steps. |
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No More Reluctant Rainmaker: Face Your Fears & Set Your Course |
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You can overcome the very common aversion to marketing, says Lisa Grafstein, Esq., by facing the fears that stop you cold, and then gaining control by putting a plan in place to organize your marketing efforts. Here's how to stop being a reluctant rainmaker. |
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Case Study: How Three Rainmakers Bring In New Business |
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Larry Bodine profiles three rainmakers who don’t have much in common except an uncommon ability to bring in the business. Each exhibits his own special approach to the challenge of personal marketing. Yet they share some important traits that all successful business getters should learn from them. |
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Small Talk Makes a Big Impression: Success with Casual Conversation |
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“Each and every casual conversation is an opportunity for success,” says consultant Debra Fine, according to this report by Janet Ellen Raasch. Whether you're at an event meeting strangers, or establishing rapport with those you already do business with, here are some of the skills you can use for building relationships. |
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April's Lead Article: Hyper Teams: Big Returns from Deepening Relationships [public] |
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Would you be interested in an investment that yields $18 for every $1 you put into it? Larry Bodine asked Beth Pearson, National Business Development Manager for Bryan Cave, how they achieved such results. In his report on their interview, she explained how their “hyper teams” succeeded – and how you can do the same. |
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Better Connections: Improving Your Ability to Network |
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Unquestionably the network of productive relationships you build can support you in both your professional and personal lives. One powerful way to get better at building relationships is to understand better how you interact with others, according to speaker and author Sarah Michel. As reported by Janet Ellen Raasch, Ms. Michel discusses how to diagnose your own (and others) interactive style, and how to use that understanding in your relationship building. |
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Models of Excellence...and How You Can Do the Same |
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Amy Spach and Barry Schneider look behind-the-scenes at six firms recently honored by the Legal Marketing Association for excellence. They demonstrate what you can learn about business development from these marketing leaders, and how you and your firm can spark your own award-winning year. |
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Anatomy of a Lost Client Opportunity |
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Every large client relationship is precious to you and your firm. But clients are switching their lawyers ever more rapidly. Are you at risk? Will you get their next piece of business? Michael Cummings dissects a lost opportunity with a client to show you how to prevent this in the future. He highlights the 12 big mistakes you can make in these situations, and the best practices to adopt instead. |
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Virtual Law Firms: Making the Little Guy Big and Efficient |
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Virtual law firms – where the lawyers connect with each other and with clients online – are a striking new phenomenon for serving and attracting clients in the internet age. Instead of a bricks-and-mortar office, observes Larry Bodine, lawyers in a virtual practice put their law firm on the web. In this way, they can increase their reach and resources, offer round-the-clock access, lower their costs and travel, as well as build their practice efficiently. Learn what lawyers have done in two virtual firms. |
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How to Target and Land a Large New Business Client [public] |
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Drawing from the successful experience of two excellent lawyers, Michael Cummings draws out the blueprint for how to choose important target clients, assess the best ways to pursue them and then secure legal work from them. |
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Good News, Bad News: How to Gain from Media Relations |
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A deftly handled public relations program can build your reputation at lower cost than many other forms of marketing. In this report from Janet Ellen Raasch, PR specialist Cheryl Bame reviews the practical nuts-and-bolts ways that lawyers can use the powerful tool of media relations to their advantage. |
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Back on Track: Better Results from Your Marketing Before the Year Runs Out |
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Finding that you’re not keeping up with the marketing program you set for yourself a few months ago? It’s quite common to find lawyers getting busy with their files, and just not finding the time to make things happen in their marketing. Barry Schneider offers a half-dozen ways to turbo-charge your efforts so you can get back on the track that will assure your success. |
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Pieces of Gold: What To Do When You Get a Business Card |
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Too many lawyers treat the business cards they receive like scrap paper, barely touched after a meeting or event. Larry Bodine argues that we should make the most of those little pieces of gold, and takes us through four steps to mining that gold in our business development. |
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Lead Article: Case Study - Growing Your Business with Teamwork [public] |
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As managing partner at Schwabe, Williamson & Wyatt since 2000, Mark Long, Esq. encouraged his attorneys to form Strategic Marketing Units (SMUs), a key reason the firm doubled its revenues. He examines the ins and outs of effective client or industry marketing teams, examining what works best and how to form your own successful SMUs. |
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Cultivating Client Relationships for Your Benefit: Six Key Initiatives |
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The most important lesson for any lawyer who wants a thriving practice is this, according to Michael Cummings: you need to continually cultivate your relationships with your top clients, and the key is becoming the “go-to” resource for them. Here he tells what you need to know about the six initiatives that successful rainmakers take to get there. |
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Rocking Your RQ: Relationship Intelligence Builds Real World Careers |
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What’s your RQ? If you’re a lawyer, your IQ is probably quite high. But it’s your RQ, your relationship savvy, that can make your career thrive according to Arnie Herz, Esq. as reported by Janet Ellen Raasch. Here he examines three core principles on which to build your RQ in the real world of today’s law practice. |
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Cancel That #*$%! Expensive Yellow Pages Ad |
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When he sees all the money being wasted on Yellow Pages advertising, Larry Bodine sees red…or at least red ink. He explains why he’s so negative about this expenditure for most firms, but airs other points of view as well. And he underscores the best way to decide for yourself. |
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Lead Article: Top 40 Hits - A Lesson in Business Development [public] |
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He was not charismatic and he was known for weird marketing schemes. But this tax attorney became one of the highest compensated lawyers in the firm because he knew how to develop business by building a vital network of relationships. As Mark Beese recounts it, this is his story; and it can be yours too. |
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Ten Danger Signals in a Client Relationship...and How to Fix Them |
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Want to avoid being fired by your client? With a lot of lawyers looking for your client’s business, Larry Bodine, Esq., advises how you can by keep your current clients and get more files from them, but only if you know how to avoid the perils. Here are the ten danger signals in a client relationship, and what you can do about them. |
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Case Study: Moving through the Business Development Cycle |
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When done right, business development works much like a pleading in court: it’s a precise, results-oriented procedure. The key is understanding the four stages of the buying cycle and then, mainly by interviewing the prospect or contact, guiding you both toward specific commitments in each stage. Michael Cummings gives us a real life example of how this worked for one attorney, and how it can work for you. |
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How to Use Your Marketing Dollar Wisely and Well |
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The recent online survey by the Law Marketing Portal gives a wealth of insight into how much – and, more importantly, how wisely – lawyers are spending money on their marketing. What Barry Schneider found was a lot of questionable spending among firms large and small, but some valuable insight from big spenders on what to do differently. |
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Lead Article: What General Counsels Want: How You Are Assessed for Corporate Work [public] |
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In comments made at the Chicago Bar Association, two general counsels, Carolyn H. Clift and Verlyn Suderman, give the inside scoop on what they expect from outside counsel and why. They set out seven criteria lawyers need to know in order to qualify for work with them and what outside counsel must do to deliver the kind of service they value. |
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Competitive Intelligence: What Other Firms Are Doing in Marketing/Business Development |
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Do you know what other law firms are doing to keep their clients and compete for more? Barry Schneider assesses what a recent 2008 ALM Research Survey Report tells us about your competitors’ commitment to marketing, where they’re putting their effort, what they expect from their partners and how they’re making results happen. Plus how you might improve what you're doing to build business. |
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Case Study: Thriving in the Face of a Downturn |
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Michael Cummings looks at how to thrive in spite of a fall-off in business conditions. He finds a good role model in one lawyer who has weathered some of the worst times in his practice. Here are the valuable lessons this Real Estate lawyer learned from that experience and why he is enjoying a record year in his business development. |
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A Practice Group Can Make Perfect |
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Sandra Napoli-D’Arco shows how practice groups can get started successfully in business development, founding their effort on a few basic principles and involving all group members based on their strengths. |
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Mini-Managing: Why the Size of Your Network Counts |
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Darryl Cross says, "Enough!" to maxi-managing, going for breadth of contacts to make your business development successful. Instead, try these recommendations in the next 30 days to make a better mini-network for yourself and to activate it quickly. |
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Inquiring Minds |
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Instead of asking for business from people you meet, Christine Cartwright Baker advocates asking about their business. Women attorneys, she finds, are well suited to the art of asking questions to uncover information about others...and listening carefully for what to do about it. |
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Marketing Hot Spots for Litigators |
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Larry Bodine mines the latest survey of the trends in litigation, research published by Fulbright & Jaworski. With this market knowledge, you can get an advantage in building up your litigation business. |
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Marketing Tips: A Few Whys and Wherefores |
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Christine Baker underscores why it's important to put business development in the forefront of your attention...and curry the most important asset you have as a lawyer, your relationships with your clients. |
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Six Simple Ways to Stay in Touch |
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A holiday card is not the only way to stay in touch with a client or good contact, and not even the best way. Here are some ideas from Darryl Cross of how to bring the holiday spirit to your best relationships all the year round...and gain some business for yourself. |
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Advice for Associates...and Veterans too |
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In starting your business development, you face several challenges. Based on her own experience, Christine Cartwright Baker shows what any associate can do to start bringing in business - and perhaps more importantly early on, sharpen the reflexes for marketing. |
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Business Development is the Key to Happiness |
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Lawyers often stay unhappy in their work because they find they have little control over the type of client and quality of work they do. That’s why just a few smart business development activities can make such a difference, according to Larry Bodine. Try these and see. |
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Marketing Tip: Turn Your Clients into Your Sales Force |
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What is the best way to build your reputation among the kinds of clients you want. Michael Cummings shows you how to tap into the most powerful business building asset, your client base, and get the word of mouth referrals you need. |
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Case Study: Nothing Succeeds Like Your Clients’ Success |
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Charlie Miller, Esq., Deputy Managing Partner of Patton Boggs, recounts two specific stories that illustrate how the firm wins by helping its clients win. Here’s how their lawyers actually listened to the Voice of the Client, how they put themselves in position to gain new work and how they actually landed two major new clients. |
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A Day in the Life of a Rainmaker...and How You Can Do the Same |
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Are you missing out on Business Development opportunities today? Definitely, unless you heed the simple guidelines that rainmakers set for themselves. Michael Cummings looks at the day-to-day life of some rainmakers you can emulate for your career success. |
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A Shout out to Younger Lawyers: Business Development is the Key to your Destiny |
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Larry Bodine shouts this message from the rooftops, telling his tale of how younger lawyers must and can take charge of their own destiny. Don’t let your career just happen to you; get into the arena. Seize on the work that you want, make strong contacts, and do what it takes to become the captain of your own destiny. |
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Relating through E-mail: Talk to Your Clients, Not at Them |
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E-mail newsletters and alerts can be a great way to communicate with clients, and complement other business development activities. But Darryl Cross laments that too many lawyers lose a great opportunity by delivering the equivalent of junk mail. Here are some hard facts about using e-mail effectively, and what to do about it. |
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Make Your Garden Grow: 10 Ways to Invigorate Your Referrals |
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As in cultivating a thriving garden, there are no "secret shortcuts" to generating referrals. Clients and colleagues most often refer business to lawyers they know, respect and trust - and such relationships take time to cultivate. Carolyn Elefant, Esq. offers ten tips you can use though to nurture future business from referrals. |
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Who Said That? - Quote of the Month |
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"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so." |
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Marketing Tip: How to Jet-Propel Referrals |
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Business relationships are the fuel that can propel your success, but you need to light that fire. This tip from Mike Cummings details how you can get more and better introductions to potential clients – whether you’re a veteran partner or new associate – and rocket your practice to new levels of growth. |
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On Your Mark, Get Set...: What to Do Before You Make a Speech |
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Speech-making is a frequent choice for lawyers in their marketing programs. Too many, however, fail to get much out of them in terms of results. Just never forget, suggests Barry Schneider, that marketing is a contact sport. With some smart advance work, you won’t lose out on effective ways to stimulate meaningful contact. |
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Tech Tip: Get in the Know with Market Intelligence |
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Rainmakers always aim for a strong game plan, and they make it stronger by garnering market information to form a good offense for targeting prospects or competitors and a good defense for delivering to their own clients or adding services. Larry Bodine profiles three leading info tools that can make your plan stronger. |
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The 3 Biggest Mistakes Women Make in Selling...and How to Cure Them |
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Looking at what distinguishes women who are successful at making the sale from those who struggle at it, Allan Boress has observed three big selling mistakes women make that cost them business they otherwise would have won. If you have trouble closing the deal, see what you can do to improve what you do. |
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Back to Basics: Getting Yourself in Good Marketing Shape |
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Darryl Cross finds that lawyers collect new-fangled marketing tools and philosophies like many of us collect gym equipment. What’s needed for good marketing health, he argues, is not the next fad, and certainly not the illusion of shortcuts, but a good dose of basics. |
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The Four Big Advantages Women Bring to Selling |
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Looking at the characteristics demonstrated by women who are successful at selling and marketing, Allan Boress notes four powerful advantages for women, advantages that men rarely exhibit. The challenge is to use these gifts in business development, not just in delivering legal services. |
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Tech Talk: Help Yourself with the Latest from TECHSHOW |
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Don’t fall off the technology curve! Ride the wave with Larry Bodine as he highlights hot web sites and acronymic buzz from the ABA TECHSHOW in March, featuring free software, conferencing and other tools you can use. |
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Who Said That? - Quote of the Month |
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"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you." |
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Accelerate Uphill: Succeeding in the Tough Times |
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It’s not so hard to grow legal work and profits in the good times. But what do you do when the tougher times hit? Darryl Cross takes a tip from competitive cycling and Lance Armstrong on how to win when the going gets tough. The advantage is to the nimble and the adaptable as long as they accelerate up that hill. |
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Small Fish in a Big Pond: Getting Something from Networking Events |
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Most networking events fail to give us good ways to meet potential clients, observes Carolyn Elefant, Esq. They may seem to offer large ponds, but sadlly too few fish to catch. Nonetheless, there are a number of ways to make the most of such events, if you choose carefully and handle them deftly. |
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Presenting Like Your Client’s Life Depended on It |
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Ladies and gentlemen of the bar, I am here to speak to you about the rules of law, the ten rules for presenting your case whether you’re making the big pitch to a client or building your network at a conference speech. If you don’t apply these rules, pleads Darryl Cross, you should be found guilty. |
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Beyond Networking: Doing the Personal Follow-Up Meeting |
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How do you make the most of an opportunity you gain from networking? It’s excelling at a personal meeting with your prospect outside of the group setting. Carolyn Elefant, Esq. shares her tips to make these one-on-one meetings more productive. |
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Tech Tips: The Best 15 Tips for Bringing in New Business |
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There are a lot of ways you can put technology tools to work for you in really adding more business to your practice, and a lot of ways to misuse them or go wrong. Larry Bodine, Esq. reports on fifteen top ideas you can profit from now, and how to get value from them. |
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A Supreme Achievement: What Put Thomas Goldstein, Esq. on Top |
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At age 35, Thomas Goldstein went from a three-man law firm run out of his home to heading up the Supreme Court practice group at Akin, Gump, Strauss, Hauer & Feld. Michael Cummings observes the eight things he did right, and shows how you can push your own practice to greater heights. |
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Your Networking Blueprint |
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Most networking is a complete waste of time. As Michael Cummings explains, what works is building relationships with the right people in the right way. Follow his 13 point blueprint for networking, and you’ll be building a strong relationship network for yourself. |
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Good, Fast, Cheap: Pick One...to Get Your Marketing Right |
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Andy Havens always gets asked what marketing lawyers can do to bring in business "right away". Mainly you need a mindset adjustment, since “fast” does not sit well with "good" or "cheap" and so brings along with it a whole lot of other problems you don’t need. |
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Activity vs. Results: How are You Keeping Score? |
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It’s easy to measure your marketing efforts by the quality of the event or brochure. But professionals are just kidding themselves, notes Darryl Cross, if they believe that a high quality activity is a goal to be rewarded. Aim for specific measurable business results from your efforts, and celebrate those...or you’re liable to find that a lot of time and money was diverted from you really want. |
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Market Update: Litigator Opportunities Abound |
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There's always good news and bad news in the market for litigation, with the potential for some firms to be big losers and others big winners. In this overview, Larry Bodine, Esq. shows you where you can gain some business if you know what to seek out, or where you might lose if you don't pay attention to trends. |
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Who Said That? - Quote of the Month |
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"If a man does not make new acquaintances as he advances through life, he will soon find himself left alone; one should keep his friendships in constant repair." |
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Leaders of the Pack: A Summer Reading List |
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Summer is about half-over, and many of us are heading off for a week of R&R. Mark Beese reviews some books you may want to stash in your luggage for an enjoyable read, and a bit of self-improvement - from upping your leadership skills to turning over exemplary last words. |
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You Are What You Write: Record Your Efforts for Better Results |
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What can lawyers learn from dieters about improving their business development? As Darryl Cross observes, a simple motivator can make a huge difference. That motivator is keeping a record of what you do in business development each day. Simple and effective. |
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Cross-sell…or Lose That Client |
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Ron Paquette, an analyst for the Redwood Think Tank, discusses research with Larry Bodine that proves that cross selling is essential for a lawyer to keep a client. And the time to act is now because there is a frightening chance your client is liable to leave within two years and revenue from all existing clients will decrease 12% per year. |
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